I normally don't post about such things. I have to stand up for Brewhaus! They have been very good to me
Their major competitor has pretty website and seems to work hard at innonvation. I intended to give them my business when I purchased some equipment, but then went with Brewhaus on the basis of price. Normally not something I base my buying decisions on and found myself second guessing my decision (to buy from them). I now have no quams about giving Brewhaus ALL MY BUSINESS
! If you are having problems with them, I gaurantee you are the exception. Be patient, I am sure it will be worked out with atleast a sincere apology.