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I just bought this POT STILL from Milehi It was to arrive today, my first still!! I waited all night and all day preping my wash, then I got the call. "UPS here, I am calling to inform you we cannot deliver your package 'cause a pole is sticking out of the box. Our opinion is it was damaged." Damn, damn, damn it. I've got the worst luck ever! According to Milehi this was a prototype Still.

8-gallon, electric 220V distiller with a 3”-diameter tower. 21” tall. This was a proto type distiller which we decided not to put into regular production. The 1500W heating element and thermostat came from England, and it was very expensive and it seemed to cycle more than we would have liked to add to our distiller line-up at Mile Hi Distilling.com. This will come with cooper packing and hoses and all clamps and gaskets to complete the distiller. You just add sugar and water and plug it in.



Also comes with



1 bag of Turbo Whisky Pure yeast
1 bag of Turbo Vodka Pure yeast
1 bag of Turbo batch yeast.
All bags are for 25-liter wash each.



Alcohol meter
Triple-scaled Hydrometer
Glass test jar
1 bag of Premium Carbon
Used fermenting bucket with air lock and bung.


SOLD AS IS; NO REFUNDS

Now what do I do??? I'm really bummin.

snideman wrote:SOLD AS IS; NO REFUNDS

Now what do I do??? I'm really bummin.

Take delivery.

If it's damaged,,,,,,,,,,,fix it.

I really want to but UPS is making the call, besides I bought it for the wow factor, I don't want a damaged product, it would be hard to repair it's stainless. Otherwise I'd build a copper one from plans like great members like you.

snideman wrote:like great members like you

Mmkay.

If UPS damaged it UPS should pay for it.
Call there customer service line and send them a copy of your purchase order.

In my opinion there is a good chance that the still isn't damaged, only the packing.

The "pole" should be the condensor which is soldered to the column.

Can you go to see the package?

LWTCS wrote:

snideman wrote:like great members like you

Mmkay.

LWTCS -- you sure are a humble one aint cha.

still crazy wrote:If UPS damaged it UPS should pay for it.
Call there customer service line and send them a copy of your purchase order.

I agree SC if we was talking about "widgets" but filling out the paperwork on a claim could put one in a precarious position.

I think I'd take delivery and do what I had to.

How did you get the pics if you haven't got the package yet?

These are the pictures MileHi posted on Fleabay auction.

So rednose are you sayin what I think your sayin since it ain't widgets but an expensive water purifing stiller? Interesting spin.

Oops, last post is directed towards Walkingwolf, 'scuse me Rednose.

snideman wrote:These are the pictures MileHi posted on Fleabay auction.

Ahh OK. I should've thought of that.

Well I guess you've got as much help as you can about what to do with you damaged package so it's now your call, I think that's the term.

good luck.

why don't you go to ups and ask to inspect the package, then go from there. if they ask what it is fore say you use it to recover antifreeze,

It took me 3 tries to get a dehydrator from Cabelas via UPS. First delivery was OBVIOUSLY damaged, nice dent in the box and any movement whatsoever and you could hear the shards of glass tinkering around. They delivered it anyway!

I'd check that UPS has assessed it to be "damaged" correctly and not just that the condenser is sticking out of the box/packaging.

The general concensus was to take delivery, following this forums advice I phoned UPS late last night and had them repack and deliver.
AND................. IT'S ALL GOOD Ya'll thanks for servin' as my crutch last night. I also spoke with Mile Hi this morning, very nice folks over there, they put me at ease till I gots the still. Can't wait to fire this puupy up.

I imagined that the still was alive, now good luck in the testdrives.

Joe

Good news snideman.

Yup, SM. Now you can relax and go for it. Good luck.

blaniki

snideman wrote:The general concensus was to take delivery, following this forums advice I phoned UPS late last night and had them repack and deliver.
AND................. IT'S ALL GOOD Ya'll thanks for servin' as my crutch last night. I also spoke with Mile Hi this morning, very nice folks over there, they put me at ease till I gots the still. Can't wait to fire this puupy up.

Congratulations !

I'm glad you settled on the "glass-half-full" approach only to find out the glass was in fact full. That's a nice looking rig and I know you'll let us know how well it runs.

snideman wrote:So rednose are you sayin what I think your sayin since it ain't widgets but an expensive water purifing stiller? Interesting spin.

Best of luck with the "water purifier" defense (should that ever become necessary)
From my point of view, the less paper you fill out in this endeavor the better off you'll be (even if it costs a few bucks in the end)