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Places with horrible customer service.
Posted: Wed Nov 28, 2012 8:45 pm
by freespirited
I am always trying new things from different placing selling distillery products. I just got the worst treatment from Still Dragon and its not the first time. Anyone else have places that they have used that have horrible customer service or products? I would prefer to stay away from these kinds of places.
Re: Places with horrible customer service.
Posted: Wed Nov 28, 2012 9:59 pm
by Prairiepiss
Really what was the problem with Stilldragon? I've been really happy with the service and parts I received.
Re: Places with horrible customer service.
Posted: Wed Nov 28, 2012 11:50 pm
by ThrownOlive
Curious to hear what your issues were as well. I've been thinking of ordering some gear from them soon.
Re: Places with horrible customer service.
Posted: Thu Nov 29, 2012 1:08 am
by Hawk_
Wow really? I've had nothing but excellent service. Any time something went wrong in the slightest the issue was promptly corrected with good words and a smile. Me personally, I'd buy all my stuff from SD.
Mile hi has a wicked deal on 8 gallon fermenters though.
Re: Places with horrible customer service.
Posted: Thu Nov 29, 2012 5:25 am
by TheGyno
Stilldragon customer service ? does it even exist?
A lot of Aussie customers are not happy with rust issues, questionable materials, abuse and what not, can I post a link to another site here?
Re: Places with horrible customer service.
Posted: Thu Nov 29, 2012 7:07 am
by ThrownOlive
Hopefully the US end of still dragon operates a little better? As a small business owner, these kind of posts spook me in a big way, one comment like this can throw the momentum in a really bad direction that's hard to reverse. Hopefully someone from StillDragon will see this and make it right for you two? Crossing my fingers
Re: Places with horrible customer service.
Posted: Thu Nov 29, 2012 8:11 am
by Moscca
+1 on customer service SD.
Larry, SD USA, is a great guy to deal with !
I read that thread but even ordered my column with them.
Check out the other Aussi forum !
M.
Re: Places with horrible customer service.
Posted: Thu Nov 29, 2012 11:07 am
by Tater
Due to past experiences with still Dragons owner .At this time. They are not welcome on HD.As with any item purchased from anywhere BUYER BEWARE.