Places with horrible customer service.

Little or nothing to do with distillation.

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freespirited
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Places with horrible customer service.

Post by freespirited »

I am always trying new things from different placing selling distillery products. I just got the worst treatment from Still Dragon and its not the first time. Anyone else have places that they have used that have horrible customer service or products? I would prefer to stay away from these kinds of places.
Prairiepiss
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Re: Places with horrible customer service.

Post by Prairiepiss »

Really what was the problem with Stilldragon? I've been really happy with the service and parts I received.
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ThrownOlive
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Re: Places with horrible customer service.

Post by ThrownOlive »

Curious to hear what your issues were as well. I've been thinking of ordering some gear from them soon.
Hawk_
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Re: Places with horrible customer service.

Post by Hawk_ »

Wow really? I've had nothing but excellent service. Any time something went wrong in the slightest the issue was promptly corrected with good words and a smile. Me personally, I'd buy all my stuff from SD.

Mile hi has a wicked deal on 8 gallon fermenters though.
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TheGyno
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Re: Places with horrible customer service.

Post by TheGyno »

Stilldragon customer service ? does it even exist?

A lot of Aussie customers are not happy with rust issues, questionable materials, abuse and what not, can I post a link to another site here?
I have to deal with c___s all day every day so they call me the gyno
Hey I'm not qualified but I'll look into it for you.
ThrownOlive
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Re: Places with horrible customer service.

Post by ThrownOlive »

Hopefully the US end of still dragon operates a little better? As a small business owner, these kind of posts spook me in a big way, one comment like this can throw the momentum in a really bad direction that's hard to reverse. Hopefully someone from StillDragon will see this and make it right for you two? Crossing my fingers
Moscca
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Re: Places with horrible customer service.

Post by Moscca »

+1 on customer service SD.
Larry, SD USA, is a great guy to deal with !
I read that thread but even ordered my column with them.
Check out the other Aussi forum !



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Tater
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Re: Places with horrible customer service.

Post by Tater »

Due to past experiences with still Dragons owner .At this time. They are not welcome on HD.As with any item purchased from anywhere BUYER BEWARE.
I use a pot still.Sometimes with a thumper
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